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Unit 376
Unit 376
Employ customer service techniques to accommodate customer behavioural styles in a workplace.
This unit standard is for people who work, or plan to work, in a customer service environment. People credited with this unit standard are able to: describe and apply customer service techniques to accommodate customer behavioural styles, and evaluate the effectiveness of the techniques used.
Regular price
$289.00
Regular price
Sale price
$289.00
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