IND - Understand Customer Service - Correspondence ONLINE

Lay the groundwork for success in the service industries.
Ideal for new entrants to retail, hospitality, or tourism, this course blends theory and practice to develop essential customer-service skills. Learners explore workplace safety, legislation, and communication techniques that ensure every customer experience is professional and memorable.

- Theory: Yes
- Practical: Yes (workplace or simulated)

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STEP 1: 
Select the date - Add to cart - Make your payment.

STEP 2:
Payment confirmation will be sent to you - Complete the online course enrolment form.

NB: Cloud Assess links are sent after enrolment completion.